know the red flags

Protect Yourself from Rental Scams!

The internet is a great tool for connecting potential renters to their perfect home. Unfortunately, there are dishonest people who take information from legitimate rental listings and use it to defraud unsuspecting consumers.

How do rental scams work Image
How do rental scams work Image

How do rental scams work?

Rental scammers take information from legitimate listings and post fake ads to attract potential renters. Using a variety of means to gain access to rental properties and may pose as owners or leasing agents for these properties.

The victim of a rental scam often doesn't know that they have been tricked until after they have paid to lease the property.

Six tips to avoid rental scams

  • Know the red flags

  • Know the red flags Image

    Know the red flags

    FirstKey Homes does NOT list our homes on Craigslist, though other companies may. In addition, we process all applications and leases online. If you see a FirstKey Homes listing on Craigslist, or if someone asks you to complete paper documents, these are red flags. Walk away and call the number on our website to report potential fraud.

  • Compare prices

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    Compare prices

    Scammers often target eager home renters by pricing their listings far below similar properties. If you see a deal that seems too good to be true, be cautious. It may be a scam.

  • Double check

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    Double check

    If you see a FirstKey Homes listing on a third-party site such as Zillow or Trulia, check to make sure it is also listed at You should also check our website for official office addresses before mailing money orders or checks to anyone.

  • Avoid unusual payment methods

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    Avoid unusual payment methods

    Never wire money or use gift cards to pay application fees, rental deposits or rent. FirstKey Homes never asks renters to pay through these methods. In fact, the only forms of payment we accept for the initial deposit and rent payment on a home are certified funds, such as certified checks, cashier’s checks, or money orders.

  • Contact us

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    Contact us

    Scammers may steal watermarked photos or names of our employees from legitimate listings to make their fake listings look real. Check the spelling of email addresses to make sure they come from and not from Gmail, Yahoo or other email services. You can also call us at 844.395.3959 and ask a representative to connect you to your local FirstKey Homes office.

  • Help protect others

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    Help protect others

    Never share the code you use to tour a home. Scammers may use this information to try to trick others.

What to do if you have been scammed

What to do if you have been scammed

If you see a rental scam or have been the victim of a scam, report it to your local law enforcement and to the Federal Trade Commission immediately.

You can also report a scam directly to us.

rental scams

Find additional information on how to protect yourself

Rental listing scams are an unfortunate issue impacting today's renters; but following
these tips will help you stay safe.